Greetings!
We're hiring Telemarketing Executives for our entity - BankKeeping [https://www.bankkeeping.com/]
Job Responsibilities -
1. Lead Follow-Up – Call 100% of SEO/digital marketing-generated leads within 10 minutes of capture.
2. Nurturing – Maintain regular structured follow-ups (minimum 6–8 touchpoints per lead across 1 week).
3. Qualification – Convert at least 30% of MQLs into SQLs by applying qualification frameworks (budget, authority, need, timeline).
4. Handover to Sales – Pass 100% of SQLs to sales reps with detailed notes in CRM; ensure zero leakage.
5. Pipeline Hygiene – Update CRM after every call, with status and next action clearly mentioned.
6. Call Discipline – Achieve a daily average of 50+ productive calls with prospects.
7. Feedback Loop – Share recurring lead quality issues with the marketing/SEO team weekly to improve targeting.
Competencies (Skills & Behaviours)
● Communication Skills – Clear, confident, and persuasive on the phone.
● Persistence – Follows up diligently without being pushy.
● Listening Ability – Understands client needs, objections, and intent signals.
● Qualification Mindset – Can differentiate between interest vs intent.
● CRM Discipline – Comfortable using CRM tools (Sales town or equivalent).
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Provident Fund
Ability to commute/relocate:
- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)
Language:
- Hindi (Required)
- English (Required)
Work Location: In person
