*Job Description*
Position: Admin cum receptionist
Location: Ahmedabad, Gujarat
Reporting To: HR Head
About Zycor
Zycor is building a next-generation industrial engineering and international trading company focused on delivering high-quality electrical equipment, engineering solutions and industrial products from India to global markets. Our vision is to become a trusted global partner by combining technical expertise, strong supplier relationships and operational excellence.
Role Summary:
Reception & Front Office
- Welcome and assist visitors, clients, vendors, and guests professionally.
- Manage incoming and outgoing telephone calls.
- Handle emails and general correspondence.
- Maintain visitor logs and issue visitor passes.
- Schedule and manage meeting rooms.
- Coordinate appointments and executive calendars.
- Ensure office and waiting areas remain clean, organized, and presentable.
- Provide exceptional customer service to internal and external stakeholders.
Administrative Support
- Manage office files, records, and documentation.
- Prepare letters, reports, presentations, and MIS reports.
- Coordinate courier services, mail, and document dispatch.
- Maintain confidential documents and records.
- Support management with administrative tasks.
- Organize meetings, conferences, and company events.
- Assist in travel bookings and accommodation arrangements.
Office Administration
- Maintain office stationery, pantry, and housekeeping supplies.
- Monitor inventory levels and coordinate procurement.
- Liaise with vendors and service providers.
- Coordinate office maintenance, repairs, housekeeping, security, and facility management.
- Ensure compliance with office policies and administrative procedures.
HR Support
- Assist HR with employee onboarding and documentation.
- Support attendance and leave record maintenance.
- Coordinate interview schedules.
- Maintain employee files.
- Assist with employee engagement activities.
- Support and perform any additional responsibilities assigned by HR Head.
Coordination & Communication
- Coordinate with all internal departments.
- Maintain professional communication with clients and vendors.
- Escalate administrative issues when required.
- Support senior leadership with coordination activities.
- Perform any additional administrative responsibilities assigned by management.
Required Qualifications
- Bachelor's degree in Commerce, or a related field.
Experience
- 2–5 years of experience in Reception, Front Office, Administration, Executive Assistant, Office Coordinator, or Administrative Executive roles.
Technical Skills
- Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Google Workspace
- Calendar and meeting management
- Document management systems
- Office management software
- Internet research
- Basic reporting and MIS preparation
Soft Skills
- Excellent verbal and written communication
- Professional telephone etiquette
- Customer service excellence
- Organizational and planning skills
- Multitasking ability
- Time management
- Attention to detail
- Problem-solving
- Decision-making
- Confidentiality
- Teamwork
- Coordination
- Adaptability
- Professionalism
- Positive attitude
Key Performance Indicators (KPIs)
Include measurable KPIs such as:
- Visitor satisfaction score
- Call response and handling efficiency
- Calendar and meeting scheduling accuracy
- Office supply availability
- Vendor response time
- Documentation accuracy
- Administrative task turnaround time
- Meeting coordination effectiveness
- Compliance with office procedures
- Record management accuracy
- Internal stakeholder satisfaction
- Reception area maintenance standards
Additional Requirements
- Willingness to travel outside office as and when required.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
