### About Xplora Getaways
Xplora Getaways Pvt. Ltd. is a Kerala-based travel company specialising in curated domestic and international holidays, customised travel experiences, hotel bookings, transportation, flights and end-to-end travel solutions. We are looking for a passionate, sales-oriented Travel Consultant to join our growing team and help customers discover and experience Kerala and South India.
### About the Role
We are looking for a *confident, enthusiastic and target-oriented Travel Consultant & Sales Executive* who can convert travel enquiries into confirmed bookings.
This is *not merely a calling role*. You will engage with potential customers, understand their travel requirements, recommend suitable destinations and packages, explain the unique attractions and significance of each destination, handle objections and professionally guide customers towards making a booking.
The role involves handling customers from *across India, the Middle East and selected international markets*, making excellent communication and destination knowledge essential.
### Key Responsibilities
* Call, qualify and follow up with travel enquiries generated through the company's website, social media, WhatsApp, referrals and other channels.
* Understand customer requirements, budget, preferences and expectations and recommend suitable travel solutions.
* Promote and sell *Kerala and South India holiday packages* through consultative and persuasive selling.
* Confidently explain destinations, attractions, history, culture, activities, travel times and key highlights to customers.
* Prepare and share quotations and itineraries *in coordination with the Operations Team*, ensuring they accurately reflect customer requirements, and follow up systematically until conversion.
* Handle customer questions and objections relating to pricing, hotels, itineraries, transportation, inclusions and other package components.
* Maintain accurate lead and customer information and follow-up activities in the company's CRM.
* Communicate professionally with customers through *telephone, WhatsApp, email and other digital channels*.
* Achieve mutually agreed monthly sales targets and contribute to revenue growth, repeat business and customer referrals.
* Coordinate effectively with the Operations Team to ensure that commitments made during the sales process are clearly communicated and delivered.
### Candidate Requirements
*Essential:*
* Graduate in any discipline.
* *Mandatory: Good practical knowledge of Kerala and South India tourism*, including destinations, hotels, transportation, sightseeing, travel times, seasonality, connectivity, package inclusions and basic travel terminology.
* *Fluent English — spoken and written.*
* *Fluent Hindi — spoken.*
* Malayalam will be an advantage.
* Strong sales orientation with persuasive, customer-focused communication skills.
* Confident and professional telephone manner with good listening and objection-handling ability.
* Strong follow-up discipline, target orientation and accountability.
* Genuine interest in *travel and tourism*.
* Proficiency in *MS Office/Google Workspace, WhatsApp and email*, with the ability to learn and effectively use the company's CRM and sales tools.
### Experience
Candidates with prior experience in *travel sales, holiday packages, tour operations, travel consultancy, hospitality, customer relationship management or a related sales role will be preferred.*
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
