Job Role
• Handle inbound customer support calls for US telecom customers
• Resolve customer queries with clear communication and professionalism
• Maintain quality standards and customer satisfaction
• Work in a fast-paced international BPO environment
Eligibility
• Minimum qualification: 12th Pass
• Minimum 1 year experience in International Voice Process (Inbound mandatory)
• Strong English communication skills
• Comfortable working night shifts
• Basic computer and internet knowledge required
Work Details
• Process: International Voice
• Shift: Night Shift
• Working Days: 5 days/week with rotational week off
• Work Mode: Work From Office
• Locations: Noida / Pune (Hinjewadi)
Salary
• Up to ₹4.9 LPA based on experience
• Performance incentives after training
• Permanent payroll opportunity
Interview Process
• HR Round
• Operations Round
• SHL Assessment
• Versant B2 Assessment
Documents Required
• Aadhaar Card
• Academic Documents
• Experience Letters
• Last 3 Salary Slips
• Government Photo ID
Openings: 50 Positions
Pay: ₹15,000.00 - ₹32,000.00 per month
Work Location: In person
