Role and Skill: O2C - Team Member
Experience: 1 to 3 years
Job Location: Chennai
Shift: 5:30 PM to 3:30AM IST
Job Qualification:- : B.com/M.com/MBA finance
Responsibilities :-
Process and validate customer orders in the system
Generate and send invoices accurately and on time
Track outstanding invoices and follow up for payments
Perform collections through calls and emails
Apply customer payments and reconcile accounts
Handle billing queries and resolve disputes
Maintain accurate accounts receivable records
Support month-end closing and reporting
Ensure compliance with policies and SLAs
Identify and suggest process improvements
Skills & Experience :-
The Process Associate – O2C is responsible for supporting the end‑to‑end Order‑to‑Cash cycle,
Ensuring accurate and timely processing of customer orders, invoicing, collections, and cash application.
The role aims to optimize cash flow, maintain high levels of customer satisfaction, and ensure compliance with organizational policies and financial controls.
The associate plays a key role in executing transactional activities, resolving customer queries, and supporting process efficiency through adherence to SLAs, quality standards, and continuous improvement initiatives.
