- Achieves Customer Care/Service department goals and results by using ‘best practice’ leadership and management principles and ensuring adherence to organizational procedures, policies, and systems.
- Assist in Customer Service Team on business related calls
- Attending all the Customer Calls, following up on customer queries, obtained customer feedbacks
- Making cold calls for customers on Business Development
- Updating status of service to customers
Other Functions
Performs other related duties, as assigned, for the purpose of ensuring an efficient and effective work environment and as given by the seniors.
Job Requirements: Minimum Qualifications:
- Any degree (preferably science degree)
- Good command in English
- Prior experience in Customer Service/ Customer Care
- Prior experience in Call Centers or BPO
- Basic knowledge about Testing (Textile or other consumer products)
Experience:
B. Tech with minimum 1 years experience or Diploma with minimum 5 years experience
Pay: ₹10,474.77 - ₹34,162.32 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
