Customer Care Executive in a hospital plays a critical role in managing patient inquiries, appointment scheduling, and providing essential information about hospital services. This position involves interacting with patients, potential clients, and healthcare providers over the phone to enhance patient experience, promote hospital services, and support administrative functions.
Key Responsibilities:
- Patient Communication
- Appointment Scheduling
- Patient Assistance
- Data Management
- Promoting Hospital Services
- Patient Feedback Collection
- Team Collaboration
Required Skills and Qualifications:
- Education:Bachelor’s degree
- Communication Skills
- Problem-Solving
- Multitasking
- #HealthcareSupport
- #PatientCareCalls
- #TelehealthSupport
- #HospitalTelecalling
- #HealthcareService
- #CallCenterCare
- #PatientCommunication
- #TelecallingForHealth
- #CustomerCare
- #CustomerSupport
- #CustomerService
- #CustomerExperience
- #ClientCare
- #CustomerSatisfaction
- #SupportTeam
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
