A Hospital Admission Executive manages the entire patient intake process, including registration, insurance verification, bed assignment, and documentation for both planned and emergency admissions. They ensure regulatory compliance, facilitate communication between medical staff and patients, and handle billing inquiries to ensure a smooth, efficient experience.
Key Responsibilities
- Patient Intake: Greet patients, conduct interviews to gather demographic/medical data, and obtain necessary signatures for consent and insurance.
- Insurance & Billing: Verify insurance eligibility, secure pre-authorization for treatments, and coordinate with the billing department to ensure accurate charges.
- Bed Management: Coordinate with nursing units to assign rooms and manage bed availability for incoming patients.
- Documentation: Maintain accurate, confidential patient records in the hospital information system.
- Communication: Explain hospital policies, procedures, and rights to patients and their families.
- Compliance: Ensure all activities adhere to hospital policies and healthcare regulations.
Required Skills and Qualifications
- Education: High school diploma required; a bachelor’s degree in healthcare administration or a related field is often preferred.
- Experience: 1–5 years of experience in hospital admissions or a similar healthcare customer service role.
- Skills: Excellent communication, proficiency in Hospital Information Systems (HIS), strong organizational skills, and proficiency in medical terminology.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
Experience:
- Hospitality: 1 year (Required)
Work Location: In person