Manage end-to-end customer lifecycle: onboarding, training, and support Handle client queries related to attendance, payroll, and HRMS modules Provide product demonstrations and user training (remote) Troubleshoot issues and coordinate with technical team for resolution Ensure customer satisfaction and retention Maintain client communication via calls, emails, and support tools Manage multiple clients simultaneously Visit at customer places when required.
Good-to-Have:
Experience in SaaS-based products Knowledge of payroll processing and compliance Familiarity with CRM or ticketing tools
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
