Responsibilities:
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Provide prompt and professional customer support via phone, email, and chat.
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Assist customers with technical issues related to internet connectivity and equipment setup.
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Maintain accurate records of customer interactions and inquiries.
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Collaborate with internal teams to address customer needs and improve service delivery.
Qualifications:
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Bachelor's degree preferred.
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Previous customer service experience in telecommunications or ISP industry preferred.
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Strong communication and problem-solving skills.
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Ability to work in a fast-paced environment and multitask effectively.
Join our team at Elxer and deliver exceptional customer experiences in the internet service industry.
