Job Title: Customer Support Agent– US Voice Process
Location: Airoli / Vikhroli
Shift: US Shift (Night Shift)
Process: Voice Process
Salary: Up to ₹50,000 in-hand per month.
Job Summary
We are hiring Customer Support Executives for a US Voice Process. The ideal candidate should have excellent English communication skills, prior experience in a voice process, and the ability to provide exceptional customer service in a fast-paced environment.
Eligibility Criteria
- HSC (12th Pass) with a minimum of 12 months of International BPO experience in a voice process, OR
- Graduate with a minimum of 6 months of International BPO experience in a voice process
- Excellent verbal communication skills in English
- Willingness to work in US shifts
- Customer-focused with good problem-solving skills
Key Responsibilities
- Handle inbound and/or outbound customer calls professionally
- Resolve customer queries and provide accurate information
- Maintain high standards of customer service and call quality
- Document customer interactions accurately
- Meet productivity, quality, and performance targets
What We Offer
- Up to ₹50,000 in-hand salary
- Transportation Facility: One-way cab facility is provided
- Opportunity to work with a leading organization
- Career growth and learning opportunities
- Dynamic and supportive work environment
Work Locations: Airoli and Vikhroli.
Pay: Up to ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
