BPO Executive / Customer Support Associate/ SR. Customer Support Associate
Location: Andheri West
We are looking for enthusiastic and customer-focused individuals to join our growing BPO team. The ideal candidate will handle customer interactions professionally, resolve queries efficiently, and deliver exceptional customer service while maintaining company standards.
Key Responsibilities
- Handle inbound and outbound customer calls.
- Respond to customer inquiries via phone, email, and chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions.
- Meet daily, weekly, and monthly performance targets.
- Follow company policies and quality standards.
- Escalate complex issues to the appropriate department when necessary.
- Ensure customer satisfaction through professional communication.
Requirements
- Minimum SSC (10th Pass) / Graduate.
- Excellent verbal and written communication skills.
- Basic computer knowledge and typing skills.
- Strong problem-solving and interpersonal skills.
- Freshers and experienced candidates are welcome to apply.
Preferred Skills
- Customer service experience.
- Good listening and communication abilities.
- Positive attitude and team-player mindset.
- Ability to handle pressure and multitask.
Benefits
- Attractive salary package.
- Performance-based incentives.
- Paid training.
- Career growth opportunities.
- Friendly and professional work environment.
How to Apply
Send your resume to:
[*[email protected]]*
[8108880200] whatsApp only.
Pay: ₹10,000.00 - ₹35,000.00 per month
Work Location: Remote
