ChatGPT said:Banquet Sales Manager — Hotel Job Description
A Banquet Sales Manager is responsible for generating banquet/event business for a hotel and managing the sales process from the initial inquiry through event completion.
Key Responsibilities
- Generate business for banquets, conferences, weddings, meetings, parties, and corporate events.
- Handle inquiries from clients and conduct hotel/banquet venue site inspections.
- Understand client requirements and prepare suitable event packages, menus, quotations, and proposals.
- Negotiate rates, packages, terms, and contracts while maintaining hotel profitability.
- Follow up with leads and convert inquiries into confirmed bookings.
- Maintain strong relationships with corporate clients, wedding planners, event agencies, travel agents, and local businesses.
- Coordinate with Food & Beverage, Kitchen, Front Office, Housekeeping, Accounts, and Operations teams to ensure smooth event execution.
- Prepare banquet event orders (BEOs) and communicate client requirements to the concerned departments.
- Monitor upcoming events, deposits, payments, billing, and outstanding balances.
- Achieve monthly and annual sales targets and revenue goals.
- Conduct client meetings and participate in sales calls, exhibitions, networking events, and promotional activities.
- Handle client complaints professionally and ensure high customer satisfaction.
- Maintain records of leads, bookings, revenue, competitors, and market trends.
- Prepare regular sales reports, forecasts, and business plans for management.
- Upsell additional hotel services such as accommodation, food & beverage, AV equipment, décor, and other event services.
Required Skills
- Excellent communication and negotiation skills
- Strong sales and customer-service skills
- Good knowledge of banquet operations and hotel functions
- Ability to generate leads and close sales
- Good presentation and interpersonal skills
- Ability to work under pressure and meet targets
- Strong coordination and team-management skills
- Knowledge of MS Office and hotel/PMS or sales systems
- Good knowledge of local corporate and social-event markets
Qualifications & Experience
- Bachelor's degree/diploma in Hotel Management, Hospitality, Business Administration, or a related field.
- Typically 4–6 years of experience in hotel banquet sales, catering sales, event sales, or a related hospitality role.
- Experience in handling weddings, MICE, corporate events, and large functions is an advantage.
Performance/KPIs
A Banquet Sales Manager is commonly evaluated on:
- Banquet revenue
- Number of confirmed events
- Sales conversion rate
- Average banquet/event value
- New client acquisition
- Repeat business
- Achievement of monthly/annual sales targets
- Client satisfaction
- Profitability and upselling
Pay: ₹50,000.00 - ₹55,000.00 per month
Benefits:
- Food provided
- Provident Fund
Work Location: In person
