Meeting Customer's expectations / targets / metrics / Key Performance Indicators
- Usage of the Customer's tools / Follow up of the Customer's processes & procedures
- Management of all incoming requests.
- Management of the backlog
- Addressing all written / verbal requests and complaints received from the Customer
- Process improvements proposals / implementation
- Manages Customer relationship through providing daily operational support
- Keeps Customer informed of progress at all stages
Skill Required:
- Computer (internet, MS Office package)
- Good command of English (both written & spoken)
- Customer relations management
- Very good verbal communication skills
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
Work Location: In person
