Experience : 1-3 years
Qualification:
Bachelor’s degree in any Specialization.
Job Responsiblity:
Contact potential or existing customers to inform them about a product or service using scripts.
Answer questions about products or the company.
Ask questions to understand customer requirements and close sales.
Enter and update customer information in the CRM.
Take and process orders in an accurate manner Maintain sales pipeline with accuracy.
Handle grievances to preserve the company’s reputation. Keep records of calls.
Sales and note useful information. Understand our ideal customers and how they relate to our products.
Create and maintain positive client relationships to build the business.
Skillset:
Must have Sales Experience in ERP.
1+ years of experience as a Telecaller in the software sales industry.
Proven track record of positive sales performance.
Experience in implementing sales strategies.
Experience in customer relationship management. Experience in CRM and Cloud Telephony Tools. Experience in Digital Marketing (optional).
Excellent written and verbal communication skills especially English.
Have a flair for selling and building relationships with individuals and organizations.
Excellent persuasion skills, ability to spot opportunities, and go after them with gusto.
Ability to work independently without supervision. Keen sense of using the internet and telephone as a medium to connect with customers.
Patience and the ability to tactfully handle customer negotiations.
Dedication to provide great customer service.
You can also send your CV at
[email protected]
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