Job Title: OT Surgery Coordinator (OPD-Based)
Reporting to: Sr. OT Manager
Job Summary:
The OT Surgery Coordinator will act as a single point of contact (SPOC) for surgeons in the OPD, ensuring seamless coordination of all surgical cases from consultation to execution. This role requires strong coordination skills, attention to detail, and the ability to manage multiple stakeholders including consultants, OT staff, patients, and administrative teams.
Key Responsibilities:
1. Surgeon Coordination (Primary Responsibility)
- Act as a dedicated coordinator for assigned surgeons in the OPD.
- Assist surgeons in identifying and listing surgical cases during OPD consultations.
- Maintain clear communication between surgeons and OT departments.
2. Surgery Scheduling & Planning
- Coordinate and schedule surgeries based on surgeon availability, OT slots, and patient readiness.
- Ensure optimal utilization of OT time and resources.
- Block and confirm OT slots in coordination with anaesthesia and nursing teams.
3. Patient Coordination
- Guide patients through the complete surgical process (pre-op to post-op admission).
- Explain admission procedures, documentation requirements, and timelines.
- Ensure all pre-operative investigations and clearances are completed.
4. Documentation & Compliance
- Prepare and validate all necessary documentation including consent forms, pre-op checklists, and medical records.
- Maintain accurate records of scheduled and completed surgeries.
- Ensure compliance with hospital protocols and regulatory requirements.
5. Interdepartmental Coordination
- Liaise with:
- OT team
- Anaesthetists
- Nursing staff
- Billing & insurance teams
- Facilitate smooth handover of patients from OPD to OT.
6. Billing & Insurance Support
- Coordinate with billing team for surgery estimates.
- Follow up on insurance approvals and TPA requirements.
- Ensure financial clearance before admission.
7. Follow-Up & Updates
- Keep surgeons updated on patient readiness and OT schedules.
- Provide patients with timely surgery confirmations and updates.
- Track daily surgery lists and report any changes or delays.
Required Qualifications:
- Bachelor’s degree in healthcare administration or related field.
- 5 years of experience in hospital operations, OT coordination, or patient coordination.
- Prior experience working in a multi-specialty hospital preferred.
Key Skills & Competencies:
- Strong coordination and multitasking ability
- Excellent communication and interpersonal skills
- Knowledge of OT workflows and hospital processes
- Attention to detail and documentation accuracy
- Ability to work in a fast-paced clinical environment
- Problem-solving and proactive attitude
Preferred Attributes:
- Experience handling surgical scheduling
- Familiarity with hospital management systems (HMS)
- Patient-centric approach with high service orientation
Job Type: Full-time
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- total work: 1 year (Preferred)
Work Location: In person
