KPIS,S
Track the percentage of time servers and critical IT systems remain operational and accessible.
Incident Resolution Time (MTTR): Measure the average time required to diagnose and fix system errors or technical outages.Ticket Backlog: Count the number of unresolved IT support or system maintenance requests pending at the end of each week.System Backup Success Rate: Monitor the percentage of scheduled data backups completed without errors or data corruption.User Satisfaction Score (CSAT): Survey internal staff members on how effectively IT systems meet their daily workflow needs.Security Patch Compliance: Track the percentage of workstations and servers updated with critical security patches within the required timeframe.
KRA of System Coordinator role.
Maintain high server and network availability, targeting uptime.Monitor system performance metrics like CPU, memory, and disk usage to prevent outages.Resolve critical IT infrastructure tickets and incidents within defined Service Level Agreements Security and ComplianceApply operating system patches, security updates, and firmware fixes regularly.Implement and audit access control policies, firewalls, and user permissions.Conduct vulnerability assessments and maintain compliance with organizational security rules.
Requirements .
Having an Exp of minium 1 year in handling administration of Companies.
Must be graduate with MBA an added advantage.
Msut be at least 35 years of age.
Exp in banking, NBFC and corpoarte channel preferred.
Must have Analytical, logical and reasoning skills.
Eligible candidate needs to apply.
Ability to handle independently on behalf of directors and solve each and every issue related to company matters.
Capability of handling system issues .
Management in built power.
Systems Coordinator Responsibilities & Duties
Manage and maintain the organization's IT systems and infrastructure
Coordinate and implement system upgrades and updates
Troubleshoot and resolve technical issues
Assist in the development and implementation of IT policies and procedures
Provide training and support to end-users
Monitor system performance and ensure security measures are in place
Collaborate with other departments to assess and fulfill their technological needs
Maintain documentation of system configurations and updates
Perform regular system backups and recovery operations
Analyze and optimize system operations for maximum efficiency
Coordinate with vendors and service providers for technical support and procurement
Ensure compliance with regulatory requirements and industry standards
Systems Coordinator Qualifications & Skills
Bachelor’s degree in Information Technology, Computer Science, or a related field
Previous experience in a systems administration or coordination role
Familiarity with network and server management
Experience with cloud computing platforms
Project management skills
Certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified Systems Administrator (MCSA)
Strong problem-solving and analytical abilities
Excellent interpersonal and communication skills
Ability to work independently and as part of a team
Bachelor’s degree in Information Technology, Computer Science, or a related field
Proven experience in systems coordination or a similar role
Strong understanding of IT infrastructure and systems
Proficiency with network and server management tools
Knowledge of cybersecurity principles
Experience with system monitoring and performance tuning
Excellent organizational and multitasking skills
Ability to troubleshoot complex technical issues
Strong attention to detail
Good communication and interpersonal skills
Job Type: Full-time
Pay: ₹30,000.00 - ₹35,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
Work Location: In person
