We're Hiring: Front Office Executive
Location: Thrissur, Kerala
Full-Time | Minimum Experience: 1 Year in Hotel
Industry: Hospitality | 4-Star Hotel
About Us
Hotel Dass Continental is a well-established 4-star hotel located in the cultural hub of Thrissur. We take pride in offering refined hospitality and delivering a personalized guest experience with warmth and efficiency. As we continue to grow, we are looking for a dynamic Front Office Executive to join our guest relations team.
Position: Front Office Executive
(Experience with Hotsoft PMS Preferred)
As a Front Office Executive, you will be the face of the hotel, creating a warm and professional first impression for our guests. This role requires strong communication skills, attention to detail, and a guest-centric attitude to ensure smooth daily operations at the front desk.
Key Responsibilities
- Welcome guests and handle check-in/check-out procedures smoothly
- Assist guests with inquiries, requests, and service needs promptly
- Coordinate with housekeeping, reservations, and other departments
- Operate the front office software (Hotsoft PMS experience is a plus)
- Handle cash, billing, and maintain accurate guest records
- Support front office manager in shift operations and team coordination
- Ensure lobby and reception areas are neat, organized, and presentable
- Uphold high standards of hospitality and guest satisfaction
Eligibility & Skill Requirements
- Degree/Diploma in Hotel Management or related field
- Minimum 1 year of experience in a hotel front office or guest relations role
- Knowledge of Hotsoft PMS preferred (training will be provided)
- Strong communication and interpersonal skills
- Pleasant, confident, and guest-friendly attitude
- Willingness to work in shifts and weekends
What We Offer
- Competitive Salary (as per experience and skill set)
- Free Stay for Outstation Candidates
- Complimentary Meals & Uniform Provided
- Supportive Work Environment & Career Growth
- Regular Staff Recognition & Incentives
- MORNING & NIGHT SHIFTS
Interested?
Send your CV to: [email protected]
MOB NUMBER: 8848583341
Job Type: Full-time
Pay: ₹15,000.00 - ₹21,000.00 per month
Benefits:
- Commuter assistance
- Food provided
- Health insurance
- Provident Fund
Experience:
- Front desk: 1 year (Required)
Language:
Work Location: In person
