Interested?? Call or WhatsApp Radhika 9606973303 for more details.
Job Summary
We are seeking a proactive and detail-oriented Inside Sales Executive for our PP woven Packaging sector, who will play a key role in nurturing client relationships and ensuring seamless order processing.
Key Responsibilities:
* Serve as the main point of contact for existing clients, maintaining strong and responsive communication.
* Take orders from clients (via call, email, WhatsApp, etc.) and ensure all order details are accurately recorded.
* Cater to new enquiries and convert them by providing relevant information.
* Coordinate internally with production, dispatch/logistics, and accounts teams to ensure smooth order flow from start to finish.
* Track each order from confirmation to dispatch and follow up until final delivery to the customer.
* Share dispatch details and tracking info proactively with customers.
* Handle customer queries, complaints, or delays professionally and provide timely updates.
* Maintain proper records of orders, invoices, and dispatch timelines.
* Update the CRM/order management system regularly.
* Identify inactive clients and help in re-engagement initiatives.
Requirements:
* Bachelor’s degree (preferably in Business Administration or related field).
* 0-1 years of experience in a Sales, Sales Coordination or Client Relationship role.
* Strong organisational and coordination skills.
* Basic English communication (Knowledge of Hindi or other regional language is a plus).
* Ability to multitask and follow up proactively.
* Average or excellent in Excel, email, and order tracking systems.
Job Types: Full-time, Permanent, Fresher
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
