We are looking for a friendly and driven Customer Relationship Executive to join our team. You will manage day-to-day interactions with clients, answer questions, solve problems, and build lasting trust. Your goal is to keep customers happy, encourage loyalty, and support company growth
- Client Communication: Serve as the main point of contact for customer inquiries via phone, email, or chat.
- Issue Resolution: Address and resolve customer complaints and technical issues in a quick, professional manner.
- Relationship Building: Proactively reach out to clients to check satisfaction, share updates, and introduce new services.
- Record Keeping: Maintain accurate, up-to-date logs of customer interactions and feedback in the company database.
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Internet reimbursement
- Leave encashment
- Provident Fund
Work Location: In person
