Role Overview
We are seeking an energetic and customer-focused Trainer to deliver structured learning programs on algoQA, our AI-augmented autonomous testing platform. You will be the primary interface for onboarding new users, running academy sessions, and ensuring every learner achieves productive capability with algoQA.
Key Responsibilities
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Deliver structured algoQA training programs for new and existing users, both internally and at client sites
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Design and update use-case-based training content, exercises, and assessments aligned with the algoQA academy curriculum
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Conduct hands-on workshops at client sites, where users test in real time with team support
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Onboard all new trainees with algoQA Academy from day one, Track trainee progress, identify knowledge gaps, and provide targeted follow-up support
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Maintain and continuously improve training materials, demo environments, and sample applications
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Collaborate with the Content and Product teams to keep training current with every product release
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Gather and report trainee feedback to improve course effectiveness
Skills & Qualifications
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3–6 years in a customer-facing training, enablement, or instructional design role
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Strong presentation and communication skills
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Familiarity with software testing concepts (manual testing, test case design, automation fundamentals)
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Experience delivering both virtual and in-person training programs
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Ability to simplify complex product workflows into digestible learning experiences
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Exposure to SaaS products or QA tools is a strong advantage
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Training facilitation skills
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Learning principles and instructional design fundamentals
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Stakeholder management
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Basic data analysis and reporting
Nice to Have
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Experience with testing tools
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Background in creating video-based training content
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Exposure to AI-powered software platforms
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Experience creating e-learning modules and self-paced learning journeys
