Company: Unique Flooring
Website: - https://www.uniqueflooring.in/
Designation: Senior Sales Executive
Department: Retail Sales
Location: Kirti Nagar
Experience: 4–7 Years
Industry: Flooring / Interior / Building Materials / Luxury Retail
About the Role
We are looking for an energetic and result-oriented Retail Team Leader to lead our retail sales team and drive business growth. The candidate will be responsible for managing showroom operations, achieving sales targets, handling premium customers, developing leads, and ensuring an excellent customer experience.
Key Responsibilities
- Lead, manage, and motivate the retail sales team to achieve monthly and annual sales targets.
- Drive showroom sales for engineered wooden flooring, laminate flooring, decking, outdoor cladding, and related products.
- Handle walk-in customers and high-value clients, understand their requirements, and provide suitable product solutions.
- Generate and follow up on leads through calls, references, digital enquiries, and showroom visits.
- Ensure effective lead management, conversion, order closure, and payment follow-up.
- Build strong relationships with architects, interior designers, contractors, homeowners, and other key stakeholders.
- Guide the team on product presentation, pricing, negotiation, and closing techniques.
- Monitor individual team performance and conduct regular reviews against sales targets.
- Maintain accurate sales reports, lead trackers, conversion data, and customer records.
- Coordinate with the project, installation, operations, and logistics teams to ensure smooth order execution.
- Handle customer queries, complaints, and escalations professionally.
- Ensure the showroom is well-presented and products/samples are displayed appropriately.
- Identify new business opportunities and contribute to retail sales growth.
- Train team members on product knowledge, sales techniques, customer handling, and brand standards.
- Monitor competitor activities, market trends, pricing, and customer preferences.
Required Skills
- Strong retail sales and team management experience.
- Excellent communication and interpersonal skills.
- Strong negotiation and sales closing abilities.
- Customer-focused approach with a premium/luxury retail mindset.
- Good knowledge of flooring, interior products, building materials, or architectural products will be preferred.
- Ability to understand customer requirements and recommend appropriate products.
- Strong follow-up, lead conversion, and relationship management skills.
- Proficiency in MS Excel, CRM/ERP, and sales reporting tools.
- Target-oriented, proactive, and commercially driven.
Preferred Candidate Profile
- Graduate/MBA in Sales, Marketing, Business Administration, or a related field.
- 4–7 years of experience in retail sales, preferably in flooring, interiors, furniture, premium building materials, home décor, or luxury products.
- Minimum 1–2 years of experience managing a retail/showroom sales team.
- Candidates with experience handling high-value retail customers and premium products will be preferred.
Pay: ₹35,000.00 - ₹46,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Provident Fund
Application Question(s):
- What's your current salary and expaced salary?
- what's your notice period?
Experience:
- Retail sales: 4 years (Required)
- Interior sales: 4 years (Required)
Work Location: In person
