Job Title: Team Leader
Company: Bytez Corp
Location: Coimbatore
Job Type: Full-time
Salary: ₹15,000 – ₹25,000 per month (based on experience)
Experience: Minimum 1–2 years of experience in team handling, sales, operations, customer service, or a related field
About Us
Bytez Corp is a growing organization committed to delivering quality products and services while maintaining strong customer relationships and operational excellence. We believe in building high-performing teams through effective leadership, collaboration, accountability, and continuous improvement.
Job Summary
We are looking for an enthusiastic and responsible Team Leader to lead, motivate, and manage a team while ensuring that daily targets and organizational objectives are achieved.
The Team Leader will be responsible for allocating tasks, monitoring team performance, supporting team members, resolving day-to-day issues, maintaining discipline, and reporting team performance to management.
The ideal candidate should be a strong communicator with good leadership, problem-solving, coordination, and people-management skills.
Key ResponsibilitiesTeam Leadership & Management
- Lead and manage the assigned team to achieve daily, weekly, and monthly targets.
- Allocate tasks and responsibilities among team members based on priorities and workload.
- Monitor individual and overall team performance.
- Motivate team members and create a positive, productive work environment.
- Provide regular guidance, feedback, and support to team members.
- Encourage teamwork, accountability, and professional behavior.
- Identify employee strengths and areas for improvement.
Target & Performance Management
- Communicate company objectives and targets clearly to the team.
- Monitor daily activities and progress against assigned targets.
- Track individual employee performance and identify performance gaps.
- Take appropriate steps to improve team productivity and results.
- Support team members in achieving their individual targets.
- Prepare and submit regular performance updates to management.
Daily Operations & Coordination
- Ensure smooth execution of daily team activities.
- Monitor task completion and ensure deadlines are met.
- Coordinate with other teams and departments whenever required.
- Identify operational challenges and provide practical solutions.
- Ensure that team members follow company policies, processes, and work standards.
- Maintain proper records of team activities and performance.
Customer & Client Handling
- Support team members in handling customer enquiries and concerns.
- Assist in resolving customer complaints and service-related issues.
- Ensure customers receive professional and timely assistance.
- Handle escalated customer issues when required.
- Maintain strong customer relationships and promote customer satisfaction.
Training & Employee Development
- Assist in onboarding and training new team members.
- Explain company processes, responsibilities, and performance expectations.
- Conduct regular team briefings and knowledge-sharing sessions.
- Identify training and development requirements within the team.
- Coach team members to improve their skills and performance.
Reporting & Communication
- Prepare daily, weekly, and monthly team performance reports.
- Maintain accurate attendance, productivity, and activity records.
- Communicate management instructions and updates to team members.
- Escalate important employee, customer, or operational issues to management.
- Maintain clear and effective communication between management and the team.
Quality & Process Improvement
- Ensure all team activities meet company quality standards.
- Monitor work quality and take corrective action when required.
- Identify opportunities to improve team productivity and operational processes.
- Encourage team members to follow best practices.
- Maintain a culture of continuous improvement and accountability.
Requirements
- Any Degree / Diploma; relevant experience will also be considered.
- Minimum 1–2 years of experience in team handling, sales, operations, customer service, or a related field.
- Strong leadership and team-management abilities.
- Excellent communication and interpersonal skills.
- Good problem-solving and decision-making skills.
- Ability to motivate and manage team members effectively.
- Strong organizational and time-management skills.
- Target-oriented and results-driven approach.
- Basic knowledge of MS Office, Excel, Google Sheets, email, and other workplace tools.
- Good written and verbal communication skills in English and Tamil.
Preferred Skills
- Previous experience as a Team Leader, Senior Executive, Team Coordinator, or Supervisor.
- Experience in sales, customer service, operations, or service-based industries.
- Ability to handle a team of employees and manage performance.
- Strong follow-up and coordination skills.
- Ability to work under pressure and meet deadlines.
- Good understanding of customer handling and relationship management.
- Proactive approach to identifying and solving problems.
Key Performance Indicators (KPIs)
The Team Leader will be evaluated based on:
- Achievement of team targets
- Individual and team productivity
- Team attendance and discipline
- Customer satisfaction
- Quality of work and service
- Timely completion of assigned tasks
- Employee performance improvement
- Team retention and engagement
- Accuracy and timeliness of reporting
- Effective coordination with management and other departments
What We Offer
- Competitive salary based on experience and performance
- Performance-based incentives, where applicable
- Career growth opportunities
- Supportive and professional work environment
- Training and development opportunities
- Opportunity to develop leadership and management skills
- Opportunity to take on higher responsibilities within the organization
Ideal Candidate
We are looking for a confident, responsible, motivating, and target-oriented Team Leader who can lead by example and help the team achieve its goals.
The ideal candidate should be comfortable managing people, tracking performance, solving day-to-day problems, communicating with management, and ensuring that the team consistently delivers high-quality results for Bytez Corp.
How to Apply
Interested candidates can send their resume to [email protected] or contact Mr. Senthilkumar at 78715 31777.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
