Olmec Cosmetic Surgery is a specialized cosmetic and aesthetic surgery center located in New Delhi, focused on delivering safe, high-quality care and positive patient outcomes. The clinic offers a range of cosmetic procedures and treatments in a professional, patient-centered environment. Team members work closely with medical staff to ensure a welcoming experience from first contact through follow-up care. The organization values professionalism, discretion, and empathy in all patient interactions.
Role Description The Front Desk Associate is a full-time, on-site role based in New Delhi, responsible for managing the reception area and ensuring a smooth patient experience. Day-to-day tasks include greeting patients and visitors, handling check-ins and check-outs, answering phone calls, and scheduling appointments. The role involves maintaining accurate records, managing patient inquiries, coordinating with medical and administrative staff, and handling basic billing or documentation as required. The Front Desk Associate also ensures that the reception area is clean, organized, and reflects a professional and welcoming atmosphere.
Qualifications
- Strong customer service and communication skills, with the ability to interact professionally and empathetically with patients and visitors.
- Proficiency in receptionist duties, including greeting guests, managing appointments, and handling front desk operations.
- Good phone etiquette, including clear speaking, active listening, and efficient call handling and message taking.
- Computer literacy, including use of office software, email, and appointment or patient management systems.
- Attention to detail, organizational skills, and the ability to manage multiple tasks in a fast-paced clinical environment.
- Professional appearance, reliability, and a commitment to maintaining confidentiality and following clinic protocols.
- Prior experience in a medical, clinic, or hospitality front office setting is preferred.
- High school diploma or equivalent; additional training in office administration or healthcare support is an advantage.
Pay: ₹22,000.00 - ₹30,000.00 per month
Work Location: In person
