Technical Skills
- Software implementation and configuration
- Basic SQL knowledge
- API integration fundamentals
- Data migration and validation
- UAT and testing
- MS Excel, Word, and PowerPoint
- Basic troubleshooting
Functional Skills
- Requirement gathering
- Business process analysis
- Project coordination
- Documentation
- Customer onboarding
- Training delivery
Soft Skills
- Excellent communication skills
- Client relationship management
- Problem-solving ability
- Analytical thinking
- Time management
- Team collaboration
- Attention to detail
- Adaptability
Qualifications
- Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.
- MBA or relevant certifications are an added advantage.
Experience
- 1–2 years of experience in software implementation, customer success, or project coordination.
- Experience implementing SaaS-based applications is preferred.
- Experience with HRMS, ERP, CRM, or Payroll solutions is an advantage.
Key Performance Indicators (KPIs)
- On-time project completion
- Customer Satisfaction (CSAT)
- Successful Go-Live rate
- UAT completion within timeline
- Implementation quality and accuracy
- SLA adherence
- Documentation completion
- Client training completion
- Product adoption rate
- Post-Go-Live issue resolution
Preferred Knowledge
- SaaS implementation methodologies
- HRMS/ERP/CRM workflows
- Project management principles
- Software Development Life Cycle (SDLC)
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
- What was your last drawn in hand salary?
Education:
Experience:
- implementation: 1 year (Required)
Location:
- Airoli, Navi Mumbai, Maharashtra (Required)
Work Location: In person
