· Contact customers for overdue payments
· Resolve customer disputes and issues
· Recover outstanding debts
· Build rapport with customers
· Address customer queries and concerns
· Update payment status and follow-ups
· Meet collections targets and deadlines
· Improve collection efficiency and recover rates
· Negotiate payment plant and settlements
· Adhere to regulatory guidelines
· Ensure data privacy and security
· Generate reports on collections and performance
· Familiarity with collections processes
· Communication and negotiation skills
· Problem solving and persuasion skills
· Time management and organization
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
Work Location: In person
