ROLE AND ELIGIBILITY CRITERIA
Role/Position: Assistant Store Manager
Reporting to: Retail Head
Location: Vizag Airport
Basic Eligibility Criteria:
· Experience: 6 year experience in retail industry
· Qualification: Undergraduate/ Graduate
Selection Process:
· Screening round by Hr
· Personal Interview by Operations Head & MD
KEY RESPONSIBILITIES:
· Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)
· Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns
· Adhering and driving company policies, Store SOP, and employment standards
· Be a role model in cashiering and assist in POS training and provide support to new & existing team members.
· Ensuring achievement of sales targets which have been set for the store and categories.
· Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock. .
· Managing & resolving customer complaints and queries
· Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.
· Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.
· Working on adequate learning and development of the team through on job training, VM training, product training etc.
· Managing Inward & Outward of stocks and inventory management
· Work as part of a team of Sales Advisors always demonstrating that the customer comes first.
· Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.
SKILLS REQUIRED:
· Commercial Acumen
· Customer Focus
· Managing Teams
· Effective communication
· Role modelling
· Planning & Organizing
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person