Billing Operations
- Generate accurate customer bills using the POS system.
Cash Handling
- Receive payments through cash, UPI, debit cards, credit cards, and gift vouchers.
- Count opening and closing cash balance daily.
- Reconcile cash collections with POS reports.
- Deposit cash as per company procedures.
- Report any cash shortages or excess immediately.
Customer Service
- Greet customers courteously.
- Resolve billing-related queries professionally.
- Handle customer complaints politely and escalate when necessary.
- Maintain a pleasant and welcoming attitude.
POS & Documentation
- Operate POS terminals efficiently.
- Print daily sales and settlement reports.
- Maintain transaction records and supporting documents.
- Assist during audits by providing required records.
Compliance
- Follow company cash handling policies.
- Ensure confidentiality of financial information.
- Prevent billing errors and fraudulent transactions.
- Adhere to GST billing requirements wherever applicable.
Coordination
- Coordinate with kitchen, service staff, and delivery executives for order status.
- Inform supervisors about POS issues or billing discrepancies.
- Support inventory or stock verification whenever required.
- Ensure all items are billed correctly before payment.
- Apply discounts, offers, coupons, and loyalty benefits as per company policy.
- Issue invoices, receipts, and duplicate bills whenever required.
- Handle billing for dine-in, takeaway, delivery, and online orders.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹24,000.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Experience:
- Billing and Cashier: 2 years (Preferred)
Work Location: In person
