JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves:
This position plays a key role in supporting the overall functioning of workplace and facility operations while contributing to data-backed decision-making, compliance management, and project execution through exposure across facility management, operational governance, and PMO activities. You will work closely with workplace teams, service partners, and business stakeholders to ensure seamless operations, adherence to regulatory standards, and effective delivery of improvement projects while supporting daily workplace operations by coordinating service delivery, managing vendor interactions, and contributing to space planning and workplace experience initiatives. This role contributes to JLL's business objectives by implementing operational workflows, SOPs, and facility standards to ensure efficiency and consistency across services, supporting organization's compliance framework by conducting routine safety, regulatory, and contractual audits across facilities, and contributing to planning and execution of workplace improvement projects, facility upgrades, and operational initiatives while maintaining structured approach to problem-solving and high level of ownership in maintaining operational excellence.
What your day-to-day will look like:
Support daily workplace operations by coordinating service delivery, managing vendor interactions, and contributing to space planning and workplace experience initiatives
Assist in implementing operational workflows, SOPs, and facility standards to ensure efficiency and consistency across services while managing access and coordinating scheduling requirements
Monitor vendor service levels and support initiatives that enhance space utilization and workplace optimization with structured approach to problem-solving
Support organization's compliance framework by conducting routine safety, regulatory, and contractual audits across facilities while maintaining audit checklists and tracking compliance dashboards
Document findings to ensure alignment with internal policies and external regulations while coordinating corrective actions and supporting external and internal audit teams
Contribute to planning and execution of workplace improvement projects, facility upgrades, and operational initiatives while supporting project tracking and maintaining documentation
Monitor timelines to ensure projects stay aligned with scope and expectations while assisting in preparing governance updates and coordinating with cross-functional teams and vendors
Support budget monitoring and milestone tracking while ensuring workplace operations meet required standards and contractual obligations.
Required Qualifications:
MBA or Master's degree in Management with internship experience in facility management, operations, analytics, corporate real estate, or project environments
Strong analytical skills with proficiency in Excel and PowerPoint and ability to understand operational workflows and contribute to process improvement
Strong communication and stakeholder management skills with detail-oriented, structured, and process-driven approach
Ability to manage multiple tasks in fast-paced environment with problem-solving mindset and adaptability and willingness to learn
Understanding of facility management operations including vendor interactions, space planning, and workplace experience initiatives
Knowledge of compliance framework requirements including safety, regulatory, and contractual audits across facilities
Experience supporting project management principles with understanding of stakeholder coordination and structured execution.
Preferred Qualifications:
Experience with operational governance and PMO activities in workplace and facility operations environments
Background in implementing SOPs and facility standards to ensure efficiency and consistency across services
Knowledge of access management, scheduling coordination, and vendor service level monitoring
Understanding of space utilization and workplace optimization initiatives with structured problem-solving capabilities
Experience maintaining audit checklists, tracking compliance dashboards, and documenting findings for regulatory alignment
Background coordinating corrective actions and supporting audit teams with necessary documentation
Experience with project tracking, governance updates preparation, and budget monitoring for workplace improvement projects.
Location: Onsite
At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.
JLL is an Equal Opportunity Employer committed to diversity and inclusion.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
