Real Estate Pre-Sales Executive – Job DescriptionJob Title
Pre-Sales Executive – Real Estate
Job Summary
The Pre-Sales Executive is responsible for generating and qualifying leads, engaging potential customers, scheduling site visits, and supporting the sales team in converting prospects into buyers. This role is crucial in building strong customer relationships and maintaining an organized sales pipeline.
Key Responsibilities
- Handle inbound and outbound calls to prospective customers.
- Respond promptly to customer inquiries through phone, WhatsApp, email, and social media.
- Qualify leads based on budget, location, property preferences, and purchase timeline.
- Explain project details, pricing, amenities, and payment plans.
- Schedule and coordinate site visits with the sales team.
- Maintain accurate customer records and follow-up activities in the CRM.
- Follow up with leads regularly to nurture them until conversion.
- Coordinate with the marketing team regarding campaign-generated leads.
- Prepare daily, weekly, and monthly lead status reports.
- Meet daily call targets, follow-up targets, and site visit goals.
- Ensure excellent customer service and a positive customer experience.
Required Skills
- Strong communication and interpersonal skills.
- Good negotiation and customer relationship management skills.
- Basic knowledge of the real estate market.
- Proficiency in CRM software and Microsoft Excel.
- Ability to handle objections and convert inquiries into qualified opportunities.
- Strong organizational and time management skills.
Qualifications
- Bachelor's degree in any discipline.
- 1–3 years of experience in real estate pre-sales, telecalling, or customer relationship management (freshers with excellent communication skills may also be considered).
- Proficiency in English and local languages (Kannada, Hindi, and Telugu are an advantage).
Key Performance Indicators (KPIs)
- Number of calls made per day.
- Number of qualified leads generated.
- Number of site visits scheduled.
- Customer follow-up rate.
- Lead-to-site visit conversion.
- Site visit-to-booking conversion.
- CRM data accuracy and timely updates.
Working Hours
- 1:00 AM to 7:00 PM (or as per company policy).
- Weekend availability may be required based on project schedules.
Reporting To
Sales Manager / Pre-Sales Manager / Business Head.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
