Position Overview
We are looking for a proactive and enthusiastic Client Servicing & Social Media Intern to support our event and exhibition operations. The candidate will assist in client communication, social media management, lead generation, and day-to-day administrative activities. This role offers excellent exposure to the event and exhibition industry and provides hands-on experience in client servicing and digital marketing.
Key ResponsibilitiesClient Servicing
- Handle incoming client inquiries via phone calls, email, and WhatsApp.
- Coordinate with clients regarding event requirements, proposals, quotations, and project updates.
- Maintain client databases and records.
- Follow up with prospective and existing clients.
- Schedule meetings and coordinate with internal teams.
- Assist in preparing presentations, proposals, and client reports.
- Ensure timely communication and maintain professional client relationships.
Social Media Management
- Manage company social media platforms including Instagram, Facebook, LinkedIn, and other relevant channels.
- Create and schedule social media posts, stories, and promotional content.
- Respond to social media inquiries and messages.
- Monitor social media engagement and prepare basic performance reports.
- Assist in content creation for events, exhibitions, and marketing campaigns.
- Coordinate with graphic designers for creative requirements.
Administrative Support
- Manage company emails and correspondence.
- Maintain records, documents, and project files.
- Assist with data entry, research, and reporting.
- Support the team during exhibitions, conferences, and events.
- Coordinate with vendors and suppliers when required.
Skills & Requirements
- Excellent verbal and written communication skills.
- Good knowledge of social media platforms and digital communication.
- Basic knowledge of Microsoft Office (Word, Excel, PowerPoint).
- Strong organizational and multitasking abilities.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
Eligibility
- Freshers and students pursuing or completing Graduation/Post Graduation may apply.
- Prior internship or experience in client servicing, marketing, or social media will be an added advantage.
What You'll Gain
- Hands-on experience in the Event & Exhibition industry.
- Exposure to client management and business communication.
- Practical knowledge of social media marketing and branding.
- Opportunity to work on live events, exhibitions, and corporate projects.
- Professional mentorship and career development opportunities.
Pay: ₹10,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person