Basic Qualifications:
Position Description
Department Description:
At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Scope of Responsibilities/Expectations:
Responsibilities include software deployment, optimization, troubleshooting, acceptance and support of communication systems solutions.
Provide technical execution of specialized software systems and product applications including troubleshooting of software configuration, provisioning and performance optimization applications in an RF and or Broadband coexisting architecture. Configure, optimize, test and document software solutions and systems. Provide weekly reports of activities and accomplishments. Must have knowledge of communications systems, proficient in computer network installation, configuration and maintenance to include routers, switches, firewalls and bridges.
Must be capable of installation of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.
Skilled in understanding and defining software installation procedures
Knowledge of wireless and broadband systems is desired
Knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques are complementary
Must be computer literate with proficiency in Microsoft and Google suite applications
Should have strong self-management skills and "people" skills to work closely with Motorola’s customers, and subcontractor, as well as other internal stakeholders as Sales, Engineering, Project Management, and customer service teams
Must be self-motivated and self-managed to perform the required duties at a distance from direct supervision
Must be able to solve customer problems quickly during stressful situations
Must have excellent communications skills and always present a professional image
Duties may also include:
Perform preventative tasks to progress deployment and maintenance routines to ensure proper system operation and documentation of results
Develop solutions to difficult technical problems encountered as part of system implementation, upgrades or support issues
Totally familiar with the latest Motorola Software technologies and troubleshooting techniques to effectively implement, optimize and cutover which meet or exceed customer expectations
