Senior Software Engineer

RDAlabs
Bengaluru, Karnataka

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Job details

Qualifications

Spring Boot
BCS
CI/CD
Azure
Computer Science
Software design
Management Information Systems
Software troubleshooting
Kubernetes
XML
WebSphere
Relational databases
Call center
Software deployment
DevOps
PaaS
Git
J2EE
Performance testing
Java
Databases
SOAP
Docker
Bachelor's degree
Terraform
Continuous integration
REST
GitHub
APIs
Agile
Web services
JSON
Unit testing
Service-oriented architecture
Spring framework
Active Directory
Design patterns

Full job description

Experience : 6+ Years

Work Timings: 2:30 PM IST – 11:30 PM IST

Software Engineer – Contact Center

We are seeking a Software Engineer to join our Contact Center Delivery Team. The Contact Center Delivery Team provides valuable customer experience and cost savings enhancements to Contact Center applications. A successful candidate will need to have extensive experience designing, developing and maintaining scalable, secure, and performant Applications and APIs and ensuring adherence to best practices in an agile environment.

Key Responsibilities:

Implement software design patterns, conduct code reviews, and promote best practices for maintainable, secure, and efficient code.
Design, develop, and deploy applications using a wide range of Azure Platform as a Service (PaaS) offerings, including App Services, Azure Functions, and Logic Apps.
Design, configure, and manage API gateways using Azure API Management (APIM) to publish, secure, and monitor APIs.
Implement API policies in APIM for security, caching, throttling, and request/response transformations.
Integrate APIM with other Azure services like Azure Key Vault, Azure Monitor, and Azure Active Directory for enhanced security and monitoring.
Optimize APIs and backends for performance, scalability, and reliability.
Design and implement robust security and authentication mechanisms for APIs, adhering to industry standards.
Work in an Agile environment, leveraging DevOps practices and Continuous Integration/Continuous Delivery (CI/CD) for frequent, reliable releases.
Design and implement CI/CD pipelines for automated application and API build, test, and deployment using Azure DevOps or GitHub Actions.
Use Infrastructure as Code (IaC) tools such as Terraform to automate the provisioning and management of Azure resources.
Monitor, troubleshoot, and optimize application and API performance using tools like Azure Monitor, Application Insights, and Datadog.
Liaise with cross-functional teams, including Product Owners, QA, and other engineering teams, to gather requirements and deliver integrated solutions.
Create and maintain detailed technical documentation for APIs, processes, and best practices.

Basic Qualifications:

Bachelor’s degree in Computer Science, Management Information Systems, or related area.
4+ years of Java/J2EE development, hands-on troubleshooting and deployment experience.
4+ years of overall experience Java/J2EE development with REST APIs, Spring Boot, XML, JSON, Swagger.
4+ years of RESTful and/or SOAP web services.
4+ years of experience with GIT, GitHub, CI/CD Automation.
4+ years of proven experience in designing, implementing, and managing solutions with Azure App Services and Azure API Management (APIM).
Familiarity with Mulesoft ESB, Anypoint Studio, API Management and CloudHub.
Familiarity with other Azure integration services, such as Logic Apps, Event Grid, and Service Bus.
Familiarity with containerization using Docker and Kubernetes.
Familiarity with Websphere Application Server (WAS).
Good understanding of SOA and Integration Patterns.
Experience with Relational Databases and schema design.
Proficiency in automation, CI/CD, and DevOps practices.
Experience with Unit Testing & Performance Testing.
Contact Center Experience highly desired (IE: Exposure to and Integration with Cisco CVP Applications). Other Skills:
Experience with Agile development
Ability to analyze complex business problems, propose effective solutions and understand and apply business vision and direction
Ability to communicate effectively both orally and in writing to management, team members, business and technology professionals members

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Experience : 6+ Years

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