Customer Service Executive
Location: Infopark, Kochi
Experience: 0–2 Years (Freshers with excellent English proficiency are welcome to apply)
Qualification: Bachelor's Degree (Mandatory)
Salary: Up to ₹3.4 LPA
Shift: Rotational Shift
Responsibilities
- Respond to customer queries through Email & Chat in a timely and professional manner.
- Resolve customer issues accurately while ensuring high customer satisfaction.
- Maintain accurate records of customer interactions and update internal systems.
- Collaborate with internal teams to ensure effective issue resolution.
Requirements
- Bachelor's Degree (Mandatory).
- Freshers and candidates with up to 2 years of experience are welcome to apply.
- Excellent spoken and written English communication skills.
- Strong customer service, interpersonal, and problem-solving skills.
- Ability to multitask and work in a fast-paced environment.
- Willingness to work in rotational shifts.
Pay: ₹20,000.00 - ₹27,000.00 per month
Benefits:
- Commuter assistance
- Provident Fund
Application Question(s):
- Are you comfortable communicating with international customers?
Language:
License/Certification:
Shift availability:
Work Location: In person
