Job Responsibilities
- Handle inbound and outbound patient calls.
- Schedule appointments for healthcare providers in the United States.
- Confirm appointments and follow up with patients.
- Assist patients with scheduling-related inquiries.
- Verify patient demographic and insurance information.
- Maintain accurate records in the EMR system.
- Deliver exceptional customer service during every patient interaction.
- Meet quality and productivity goals.
Requirements
- 1–5 years of experience in International BPO, Voice Process, Customer Service, Healthcare BPO, or Call Center.
- Excellent English communication and listening skills.
- Ability to work in night shifts.
- Experience in US Healthcare is preferred but not mandatory.
Location: Ahmedabad, Gujarat (Work from Office)
Shift: Night Shift (US Shift)
Contact HR : 95103 36856 | Send your resume : [email protected]
Pay: ₹11,082.32 - ₹36,400.68 per month
Benefits:
- Flexible schedule
- Food provided
- Leave encashment
- Paid sick time
Work Location: In person
