Reward360 Global Services Pvt Ltd is India’s premier Customer Engagement Solutions Company. Headquartered in Bangalore with an office in Singapore and Dubai, our global loyalty solution has been built after years of deep understanding of customers, nuances of loyalty diaspora, the onset of big data and most importantly the simplicity of delivery across any loyalty program. For over 10 years, R360’s loyalty and rewards platforms have driven ambitious loyalty programs for some of the world’s biggest brands – including Standard Chartered Bank, American Express and HDFC Bank. With 2000+ retail alliances in India and access to over 10 million rewards globally, gives us the edge to be one of the most exciting and growing company in Asia. We have a multidisciplinary team of technology experts, product, engineers, data scientists, client relationship managers and customer experience professionals.
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Prepare and process purchase indents and trigger purchase orders (POs) based on stock requirements and forecasts.
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Generate and maintain PO Raised Reports for analysis and review.
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Follow up with vendors for open/partial/clarification-related POs to ensure timely order fulfillment.
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Perform price checks and confirm stock availability with vendors prior to PO issuance.
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Regular follow-up with vendors for invoice submissions and pending documentation.
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Handle RTV (Return to Vendor) and RTO (Return to Origin/Defective) processes with timely vendor coordination.
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Share payment details and updates with vendors.
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Provide vendors with monthly/weekly sales projections and consumption trends.
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Prepare and analyze:
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Rolling Forecast Reports
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PO Analysis Reports
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Indent Planning Reports
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Internal Stock Transfer Reports
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Vendor Performance Reports
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Review Reports for procurement efficiency and vendor delivery metrics
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Coordinate with warehouse team on GRN (Goods Receipt Note) / GMS follow-ups and stock reconciliation.
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Maintain and discuss stock received files and discrepancies with warehouse personnel.
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Manage internal CRM complaints related to procurement/supply issues.
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Attend and contribute to internal WIP (Work in Progress) calls and updates.