Company: Bharat Kumar & Co. Pvt. Ltd.
Location: Kolkata
Job Type: Full-time
Work Mode: Work from Office
Key Responsibilities
- Manage day-to-day customer communication through calls, emails, and WhatsApp.
- Handle client inquiries, quotations, follow-ups, and order coordination.
- Maintain customer records, interactions, and updates in CRM/software.
- Coordinate with sales, dispatch, and accounts teams for order status and client requirements.
- Build and maintain strong relationships with existing customers.
- Follow up on pending payments, dispatch schedules, and client feedback where required.
- Resolve client concerns by coordinating with internal departments.
- Prepare reports on customer follow-ups, leads, and order updates.
- Ensure timely response and smooth customer servicing throughout the sales cycle.
Pay: ₹15,000.00 - ₹25,000.00 per month
Experience:
Location:
- Kolkata, West Bengal (Required)
Work Location: In person
