Customer Care Executive – Sales & Booking Process Job Title
Customer Care Executive
Eligibility
- Freshers are welcome to apply.
- Minimum qualification: 10th Pass.
- Fluency in English and Hindi is mandatory.
- Excellent communication and interpersonal skills.
Key Responsibilities
- Handle inbound and outbound customer calls professionally.
- Assist customers with inquiries related to bookings and services.
- Convert customer inquiries into confirmed bookings and sales.
- Explain products and services clearly to customers.
- Resolve customer queries, concerns, and objections effectively.
- Maintain accurate customer records and call details.
- Achieve daily and monthly sales targets while ensuring customer satisfaction.
- Follow company guidelines and quality standards during customer interactions.
Required Skills
- Strong communication and convincing skills.
- Sales-oriented and target-driven mindset.
- Positive attitude and self-motivation.
- Ability to handle customer objections confidently.
- Basic computer knowledge.
- Good listening and problem-solving abilities.
Work Schedule
- 9-hour rotational shifts between 8:00 AM and 10:00 PM.
- Weekly off as per roster.
- Candidates should be comfortable working on weekends and public holidays.
- Compensatory off (Comp-off) will be provided for working on holidays/festivals.
Salary & Benefits
- Fixed salary + performance incentives (as per company policy).
- Opportunity to work with a leading hospitality brand.
- Supportive and professional work environment.
- Career growth and learning opportunities.
- Training provided for freshers.
Preferred Candidate Profile
- Freshers and experienced candidates can apply.
- Comfortable speaking with customers over phone calls.
- Willing to work in a target-based sales environment.
- Ready to join immediately or within a short notice period.
Pay: ₹16,000.00 - ₹20,000.00 per month
Work Location: In person
