Key Qualifications:
· Diploma / B.Tech / BCA / B.Sc. (IT/Computer Science/Electronics) or equivalent.
· 0–4 years of experience in IT infrastructure support, networking, or system administration.
Certifications (Preferred):
· Industry certifications such as CCNA, CompTIA Network+, Microsoft Server Certification, RHCSA, or Fortinet Firewall Certification will be an added advantage.
Key Skills:
· Networking (LAN/WAN, Wi-Fi, switches, routers)
· Hardware and system troubleshooting.
· Knowledge of IT security and backup procedures.
Key Responsibilities:
· Provide technical support for IT infrastructure, including desktops, laptops, printers, and other IT equipment across the institute.
· Monitor and manage network infrastructure, including LAN, Wi-Fi, switches, routers, and internet connectivity to ensure smooth operations.
· Assist in the installation, configuration, and maintenance of desktop/ laptop, operating systems, and system applications.
· Perform troubleshooting of hardware, software, and network-related issues, and coordinate with vendors for repairs and maintenance.
· Maintain system logs, infrastructure status reports, and documentation, and assist in ensuring the smooth functioning of institutional IT services.
· Install, configure, and support Microsoft Windows (all versions), Linux, Microsoft Office, and email platforms such as Outlook / Google Workspace.
· Support for Digital Platforms and Online Activities: Providing technical support for web conferencing platforms (Microsoft Teams, Cisco WebEx, Zoom), institutional portals, and online academic/administrative activities.
· Vendor Coordination and Maintenance Management: Coordinating with vendors for hardware repairs, warranty claims, spare replacements, and preventive maintenance to ensure timely resolution of infrastructure issues.
Pay: ₹25,000.00 - ₹60,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person