The Telecalling Executive will be responsible for making outbound cold calls to prospective clients, customers, vendors, and business associates to generate qualified leads and business opportunities. The role includes promoting the company's services, scheduling meetings, maintaining accurate records, conducting regular follow-ups, and supporting the Business Development team in achieving sales targets. The ideal candidate should possess excellent communication skills, confidence, and the ability to build strong professional relationships over the phone.
Key Responsibilities
Cold Calling
· Make 100–120 outbound cold calls daily to prospective clients and business leads.
· Introduce the company's services professionally to potential customers.
· Generate new business opportunities through telephonic conversations.
· Maintain a professional, courteous, and customer-focused approach during every call.
· Achieve daily, weekly, and monthly calling targets.
Lead Generation
· Identify and qualify potential clients.
· Generate genuine business leads through outbound calling.
· Maintain and update the customer database regularly.
· Schedule appointments and meetings for the Business Development team.
· Conduct timely follow-ups until lead conversion or closure.
Recruitment Calling (If Assigned)
· Contact job seekers regarding current job opportunities.
· Explain job roles, salary, work locations, and company policies.
· Screen candidates based on eligibility criteria.
· Schedule interviews with the HR team.
· Follow up with candidates until the joining process is completed.
Customer Relationship Management
· Build and maintain positive relationships with customers and prospects.
· Handle customer enquiries professionally and courteously.
· Resolve basic queries and escalate complex issues to the concerned department.
· Ensure a high level of customer satisfaction during every interaction.
Business Development Support
· Support the Business Development, Marketing, HR, and Operations teams.
· Assist in promotional campaigns and lead generation activities.
· Coordinate with internal departments for smooth communication.
· Prepare daily, weekly, and monthly calling reports.
· Maintain accurate call records, lead status, and follow-up details.
Interested candidates may share their updated resume.
www.bacshitech.com
[email protected]
WhatsApp / Contact: 9893211114
Regards,
Sr. HR Support Team
BACS HITECH ENGINEERING
Required Skills
· Excellent communication skills in English and Hindi.
· Strong convincing and negotiation skills.
· Confidence in handling cold calls.
· Clear, pleasant, and professional speaking voice.
· Customer handling and relationship-building skills.
· Active listening and objection-handling skills.
· Lead generation and follow-up capabilities.
· Good computer knowledge and data entry skills.
· Ability to multitask efficiently.
· Target-oriented and result-driven mindset.
· Professional behaviour and positive attitude.
· High level of confidentiality and integrity.
Behavioural Competencies
· Smart and confident personality.
· Self-motivated and energetic.
· Positive attitude and willingness to learn.
· Punctual and disciplined.
· Honest and trustworthy.
· Ability to work under pressure and meet deadlines.
· Quick learner with adaptability.
· Excellent telephone etiquette.
· Strong work ethics.
· Result-oriented approach.
Preferred Attributes
· Fluent in English and Hindi.
· Excellent telephone etiquette.
· Good typing speed and computer proficiency.
· Strong persuasion and interpersonal skills.
· Excellent follow-up and communication abilities.
· Immediate joining will be preferred.
Qualification
· Graduate in any discipline.
· Candidates with excellent communication skills may also apply.
· Computer proficiency is mandatory.
Experience
· Minimum 1–3 years of experience in Telecalling, Cold Calling, Customer Support, Lead Generation, Sales Calling, Business Development, or Customer Relationship Management.
· Freshers with excellent communication skills and a positive attitude are also encouraged to apply.
Pay: ₹13,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
