Operations Associate
Company Description
HackWise Academy is a specialized cybersecurity training institution dedicated to making cybersecurity and ethical hacking accessible to learners of all levels. Through a hands-on, practical learning approach, the academy provides industry-relevant training and certifications that equip students with real-world cybersecurity skills. Our programs follow the philosophy of **Learn Practice Secure**, enabling learners to build knowledge, develop practical experience, and prepare for successful careers in cybersecurity.
Role Description
HackWise Academy is seeking a motivated and organized **Operations Associate** to join our team in **Thiruvananthapuram**. This is a **full-time, on-site** position responsible for supporting the academy's day-to-day operations and ensuring a seamless learning experience for students.
The Operations Associate will coordinate class schedules, manage student registrations and onboarding, maintain operational records, and assist learners with their inquiries. The role involves working closely with instructors and internal teams to ensure the smooth execution of training programs, workshops, and academy events.
Additional responsibilities include managing front-desk operations, responding to emails and phone calls, maintaining documentation, coordinating administrative activities, and supporting process improvements that enhance operational efficiency. The ideal candidate should be proactive, detail-oriented, and capable of managing multiple responsibilities in a dynamic environment.
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Qualifications
* **Freshers are encouraged to apply.**
* **Candidates with a diploma or bachelor's degree in any discipline are eligible to apply.**
* Strong organizational and administrative skills with the ability to coordinate multiple tasks efficiently.
* Excellent verbal and written communication skills.
* Good interpersonal skills and the ability to work effectively with students, instructors, and internal teams.
* Strong customer service mindset with a friendly and professional attitude.
* Basic analytical and problem-solving abilities.
* Proficiency in Microsoft Office or Google Workspace (Word, Excel, PowerPoint, Google Docs, Sheets, etc.).
* Ability to work in a fast-paced environment and adapt to changing priorities.
* Basic knowledge or interest in cybersecurity, technology, or educational services is an added advantage but **not mandatory**.
Why Join HackWise Academy?
* Work with one of Kerala's growing cybersecurity training organizations.
* Opportunity to learn about cybersecurity and the education industry.
* Collaborative and supportive work environment.
* Exposure to workshops, events, and industry professionals.
* Career growth opportunities based on performance.
* Continuous learning and skill development.
Pay: From ₹10,000.00 per month
Work Location: In person
