1. Context
Arpan is growing in scale and complexity. The Chief Operating Officer (COO) will play a critical role in translating the organisation’s vision and mission into high-impact, scalable programmes and delivery. The role demands strategic alignment, operational excellence to manage multi-state programmes, and strong cross-functional leadership to advance Arpan’s goals in prevention and healing.
2. Organogram
Board
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Founder & Chief Executive
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Chief Operating Officer (COO)
3. Key Objectives of the Job
- Translate Arpan’s vision and mission into scalable, sustainable, and impact-driven programmes and activities.
- Provide strategic and operational leadership across programmes and ensure high quality execution of multi state programmes.
- Foster cross-team collaboration, efficiency, and accountability.
- Support the CEO in donor engagement, by contributing to programme strategy, outcomes, and impact data.
4. Major Deliverables
1.
Strategic Leadership & Programme Oversight
- Hold end-to-end accountabilities for all current and emerging programmes and enabling functions, including Prevention, Healing, Government Partnerships, Content & Curriculum, Research, Monitoring & Evaluation.
- Co-create and lead multi-year strategies for Arpan’s programme impact.
- Apply design thinking to reimagine programme models, improve quality and efficiency, and solve systemic challenges creatively.
- Lead innovation and model-building efforts that position Arpan as a pioneer in the child protection ecosystem.
- Ensure programme design and implementation are grounded in organisational goals, field insights, and robust evidence.
- Dedicate focused time for strategic reflection, learning, and thought partnership with internal teams and external experts.
2. Partnerships & External Representation
- Support the CEO in funder conversations by providing programme insights, impact narratives, and strategic context.
- Represent Arpan at external forums, with donors and partners, particularly in programme-related conversations.
- Build strategic partnerships to strengthen programme delivery, scale, and innovation.
3. Operational Excellence & Execution
- Guide Directors in developing and implementing annual work plans, budgets, and performance metrics.
- Establish systems for monitoring, evaluation, and timely course correction.
- Promote a culture of data-driven decision-making and continuous improvement.
4. People Leadership & Capacity Building
- Mentor and build leadership capacity among Directors and their teams.
- Foster a values-based, high-performing, and collaborative culture.
- Drive cross-team synergies and ensure clarity of roles, responsibilities, and communication.
5. Risk Management & Compliance
- Anticipate and manage risks related to programme delivery, safeguarding, and operational efficiency.
- Ensure compliance with all legal, ethical, and internal organisational policies.
5. Job Challenge
To drive meaningful impact at scale by leading complex programme functions, balancing strategic vision with execution, and enabling cross-functional integration in a growing organisation with a deep field presence.
6. Specialized job competencies
- Strong leadership and strategic thinking skills.
- Systems thinking to align field, research, content, and digital initiatives towards common goals.
- Proven ability to scale operations and manage organisational growth and transitions.
- Mentor senior leaders and build collaborative, high-performing teams.
- Skilled in navigating government systems and building institutional partnerships.
- Ability to balance innovation with execution rigour and data-informed decision-making.
- Strong external representation and relationship building capabilities.
7. Educational Qualification
Post-Graduation in Social Work, Sociology, Psychology, Child Development or related fields.
8. Desired Experience
- 15+ years of progressive leadership experience in the development sector or allied fields
- Minimum 5 years in a senior strategic leadership role.
- Demonstrated experience in programme strategy, operations, and team development.
9. Other desired attributes
- Deep understanding of child protection and trauma-informed practices.
11. Compensation
In addition to a meaningful, purpose-driven career, we provide a fair, market-aligned executive salary tailored to the scale of our operations and the strategic caliber of the candidate.
12. Apply here
Interested candidates are requested to fill up Google application form:
Application Form – Chief Operating Officer
