Team Member – QSR / Café Operations
Department: Operations – Store/Café
Experience: Minimum 1 year in QSR / Café / F&B Operations
Education: 12th Pass / Diploma in Hotel Management or F&B Services
About the Role:
We are looking for energetic, customer-focused and well-groomed Team Members to join our café operations team.
The ideal candidate should have at least 1 year of hands-on experience in QSR, café or organized F&B operations, preferably with reputed café/QSR brands.
Candidates with experience in brands such as Costa Coffee, Starbucks, Blue Tokai, Third Wave Coffee, Magnolia Bakery, or similar organized QSR/café chains will be strongly preferred.
Key Responsibilities:
- Greet customers, understand their requirements and provide prompt and courteous service.
- Take customer orders accurately and ensure a positive guest experience.
- Prepare and serve food and beverages according to prescribed recipes and presentation standards.
- Handle products such as coffee, sandwiches, cheesecakes and other F&B items.
- Maintain high standards of cleanliness, personal hygiene and grooming.
- Follow food safety, hygiene and FSSAI guidelines.
- Handle billing and cash transactions accurately.
- Support store operations during peak hours and work effectively as part of a team.
- Participate in daily briefings, training and operational activities.
- Follow company policies related to attendance, discipline, grooming and customer service.
- Support the Store Manager/Shift Supervisor in maintaining smooth day-to-day café operations.
Candidate Profile:
Mandatory
- Minimum 1 year of relevant experience in QSR, café, coffee shop or organized F&B operations.
- Experience in customer-facing café/QSR operations.
- Good communication and customer-service skills.
- Basic understanding of food safety and hygiene.
- Willingness to work in shifts, including weekends and holidays.
- Positive attitude, discipline and willingness to learn.
- Good grooming and professional appearance.
Preferred Experience:
Candidates who have previously worked with reputed café/QSR/F&B brands such as:
Costa Coffee | Starbucks | Blue Tokai | Third Wave Coffee | Magnolia Bakery | Similar Organized Café/QSR Brands will be preferred.
Educational Qualification:
- 12th Pass preferred.
- Diploma in Hotel Management / Food & Beverage Services will be an advantage.
What We Are Looking For:
We are looking for candidates who are:
- Customer-focused
- Energetic and enthusiastic
- Well-groomed
- Comfortable working in a fast-paced café environment
- Good team players
- Disciplined and reliable
- Adaptable to shift-based operations
Career Growth
Team Member → Senior Team Member → Shift Supervisor → Assistant Store Manager
Important Application Requirement
Please apply only if you have a minimum of 1 year of relevant experience in QSR / Café / Organized F&B operations.
Candidates from reputed café/QSR chains will be given preference.
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Application Question(s):
- Have you worked in an organized QSR/Café chain?
- Which café/QSR brand have you worked with most recently?
- Are you comfortable working in rotational shifts, including weekends and holidays?
- Do you have experience in customer service, order taking, food/beverage preparation and billing?
Experience:
- QSR / Café / Food & Beverage operations: 1 year (Required)
Work Location: In person
