Health & Wellness Manager
Location: iFEEL Fitness @ iLEAD, Kolkata
Are you passionate about fitness and equally driven by business growth?
We're looking for an energetic, result-oriented Health & Wellness Manager to lead the operations and business development of iFEEL Fitness, the premium fitness centre at iLEAD.
If you have a proven track record in the health, fitness, wellness, gym, or lifestyle industry and enjoy building memberships, leading teams, and creating exceptional member experiences, we'd love to hear from you.
Key Responsibilities
- Drive membership sales through walk-ins, referrals, corporate tie-ups, outreach activities, and promotional campaigns.
- Develop and execute innovative strategies to achieve monthly and annual revenue targets.
- Lead enquiry management, counselling, follow-ups, conversions, renewals, and retention initiatives.
- Build partnerships with corporates, residential communities, educational institutions, healthcare professionals, and wellness organizations to generate business.
- Plan and execute on-ground promotional events, fitness camps, wellness workshops, and lead-generation activities.
- Ensure smooth day-to-day gym operations with a strong focus on customer satisfaction and service excellence.
- Supervise, motivate, and monitor the performance of fitness trainers, front office executives, and support staff.
- Maintain high standards of hygiene, equipment maintenance, safety, and member engagement.
- Analyse sales performance, prepare business reports, and recommend growth initiatives.
- Resolve member concerns professionally and ensure a superior fitness experience.
- Collaborate with the marketing team for digital campaigns, social media promotions, and branding initiatives.
Desired Candidate Profile
- Bachelor's degree in Business, Sports Management, Health & Wellness, Hospitality, Marketing, or a related discipline.
- 4–8 years of relevant experience in the fitness, gym, wellness, health club, sports, lifestyle, or healthcare industry, with at least 2 years in a leadership or managerial role.
- Demonstrated success in achieving sales and membership targets.
- Strong understanding of gym operations, customer engagement, and business development.
- Excellent communication, negotiation, team management, and interpersonal skills.
- Highly energetic, target-driven, customer-focused, and passionate about fitness and wellness.
- Experience with CRM systems, lead management, and MS Office will be an added advantage.
What We Offer
- Opportunity to lead and grow a premium fitness brand.
- Dynamic and collaborative work environment.
- Performance-driven growth and career advancement.
- Attractive incentives linked to business performance.
If you believe fitness is more than a profession—it's a way to inspire people while building a thriving business—we invite you to join our team.
Apply now and become a part of the iFEEL Fitness growth journey!
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Pay: ₹20,000.00 - ₹35,000.00 per hour
Work Location: In person
