Job Description:
Responsibilities
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Conducts analysis, verification, and remediation and communicates the quality of publicly recorded information that is strategically abstracted, keyed, and located by third party vendors.
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Intent is to control content, integrity, and reliability of data through process knowledge and research.
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Duties can include, but are not limited to quality control, data analysis, locating, vendor feedback, and reporting functions.
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Perform quality control of data using appropriate department applications and procedures.
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Analyze and verify transmitted vendor data of keyed documents.
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Analyze and verify completed and corrected documents listed under failed validation or business rules.
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Review and Analyze document images and data fields that need to be captured for various document and court case types.
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Respond and/or provide clarification to vendor questions.
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Provide vendor feedback for errors identified within transmitted data and QC of error rate statistics.
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Review and analyze QC, Upload, Missing document, Suspend, and other related reports.
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Identify, remediate and/or physical repair of data issues.
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Reconcile and document all failures within existing processes and validations.
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Assure that data is accurate and meets department and industry standards.
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Performs other related duties as assigned.
Knowledge and Experience
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Basic knowledge of real estate data with an emphasis on public records.
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Familiarity with the various facets of public record data maintenance.
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Knowledge of county specific nuances relating to recorded document and court cases.
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Working knowledge of public record data maintenance, applicable applications and proficient in entering data into internal applications.
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Knowledge on Recorder Data, Deed data is required.
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Knowledge on Mortgage document, Deed of trust is required.
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Knowledge on Foreclosure, NOD (Notice of default), NOS (Notice of sale), Title document would be good.
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Strong analytical skills, with experience in quality assurance.
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Knowledge of balancing and correction procedures.
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Strong verbal and written communication skills.
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Basic computer skills, including efficiency with MS Office suite applications & emphasis on MS Excel.
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Ability to work collaboratively with others.
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Ability to manage multiple tasks and prioritize to meet deadlines successfully.
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Organized and results driven.
Schedule
ICE resource availability: 5:30 am PST – 2:30 PM PST / 6:00 PM – 3 AM IST
