Key Responsibilities:
- Handle customer inquiries through phone, email, chat, or in person.
- Resolve customer complaints and provide appropriate solutions.
- Follow up with customers to ensure issues are resolved satisfactorily.
- Build and maintain strong customer relationships.
Required Skills:
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Problem-solving and conflict-resolution skills.
- Customer-focused attitude.
- Good organizational and time-management skills.
Qualifications:
- Bachelor's degree or diploma
- Previous experience in customer service, customer relations, or a similar role is an advantage.
- Freshers with strong communication skills may also apply.
Preferred Qualities:
- Positive attitude and professional appearance.
- Patience and empathy when dealing with customers.
- Team player with a proactive approach.
- Ability to adapt to changing customer needs and business requirements.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
