- Receive and check claim documents for completeness and advice employees regarding pending documents, if any.
- Track and control documents to ensure TAT of claims/cards as per SLA.
- Feedback from Insurers and Corporates.
- Additional revenue opportunities from existing Corporates.
Non voice coordinator
- Respond to queries from the employees of the corporate through e-mails.
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Voice coordinator
- Respond to queries from the employees of the corporate over Phone
- Maintain weekly reports on claims and queries and the TAT of the same
- Escalate issues as per the escalation matrix.
- To attend to any other assignments assigned to you from time to time.
Connect - [email protected]
Job Types: Full-time, Permanent
Pay: ₹22,000.00 - ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Do you have TPA experience?
- Do you have experience in Client management?
Education:
Experience:
Location:
- Ahmedabad, Gujarat (Ahmedabad) (Required)
Work Location: In person
