Job Description (JD): Front Office Co ordinator-CRO
Company: Tooth Dental
https://tootdental.com/
Salary: 15,000 to 18,000 per month (depends on experience)
Location: KPHB, Rytu bazar lane, Hyderabad.
Role Summary
The Customer Relation Officer (CRO) / Front Office Executive is responsible for handling reception, patient coordination, appointments, calls, billing support, and ensuring a smooth customer experience at the clinic.
Key Responsibilities
- Welcome patients and visitors professionally
- Register new patients and maintain records
- Schedule, reschedule, and confirm appointments
- Handle inbound and outbound calls
- Guide patients to doctors/consultation rooms
- Follow up with existing patients for reviews/treatments
- Manage billing, payments, receipts, and reports
- Resolve patient queries and complaints politely
- Maintain front desk cleanliness and coordination
- Support clinic staff with daily operations
Required Skills
- Good communication in English + local language
- Customer handling skills
- Basic computer knowledge (MS Word, Excel, Email)
- Pleasant personality and grooming
- Multitasking ability
- Patience and problem-solving attitude
Qualification
- Any Degree / Intermediate / 12th Pass (varies by branch)
- Fresher or experienced candidates can apply
Preferred Experience
- Receptionist / Front Office / Customer Service / Clinic experience
Interested individual can share their updated resume to 7337550168(What's App)
Regards
PRAVEEN- HR
TOOT DENTAL
7337550168
Job Type: Full-time
Pay: ₹15,000.00 - ₹18,000.00 per month
Experience:
- FRONT OFFICE/BILLING: 1 year (Preferred)
- PATIENT CO ORDINATOR: 1 year (Preferred)
- PRO: 1 year (Preferred)
Work Location: In person
