Job Summary
We are looking for an enthusiastic and confident Telecaller to handle customer calls, generate leads, follow up with prospects, and provide information about our products/services. The ideal candidate should have good communication skills and a customer-focused approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle inbound customer queries and provide accurate information.
- Generate and qualify leads through telecalling.
- Follow up with customers and prospects regularly.
- Maintain records of calls, leads, and customer interactions.
- Achieve daily/weekly/monthly calling and lead-generation targets.
- Coordinate with the sales team for lead conversion.
- Handle customer concerns professionally and escalate issues when required.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Good Hindi and English communication; additional local language is a plus.
- Basic knowledge of MS Excel and computer applications.
- Good convincing and negotiation skills.
- Positive attitude and customer-oriented approach.
- Ability to work under targets and deadlines.
Share CV's at- [email protected]
Pay: ₹10,000.00 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
