Role Profile
Global Job Title: Data Validator Illustrative Job Title: Data Validator Reports To: Data Validation Manager Location: Mumbai, India (All days Work From Office) in case of night shift Reports: No direct reports
About the Role:
We are looking for a detail-oriented Data Validator to join our Operations team in Mumbai. This role focuses on validating supplier data and documentation submitted on Achilles platforms, ensuring accuracy, completeness, and compliance with defined standards.
Key Responsibilities:
Data Validation & Quality:
- Review supplier questionnaires and supporting documents submitted
- Validate data for accuracy, completeness, and compliance with scheme standards
- Identify missing, incorrect, or inconsistent information and follow up with suppliers
- Communicate clearly with suppliers (email and calls) to resolve data issues
- Update and maintain supplier records using internal systems and CRM tools
- Maintain accurate logs of all supplier communication
- Review and process non-standard data requests where applicable
Process & Productivity:
- Manage work efficiently through CRM queues
- Process questionnaires within agreed SLAs
- Support timely publication of validated data on the system
- Monitor document expiry and renewal timelines and flag to relevant teams
Collaboration & Support:
- Work closely with Supplier Account Managers to ensure smooth customer experience
- Respond promptly and clearly to internal and external queries
- Support team objectives through daily huddles, reviews, and meetings
Business Improvement:
- Participate in team meetings to suggest process improvements
- Follow defined standards, protocols, and quality benchmarks
- Actively learn and develop skills through training and coaching
Required Skills & Knowledge:
- Strong attention to detail and data accuracy
- Good computer skills, especially MS Office and databases
- Ability to follow processes and meet deadlines
- Strong written and verbal communication skills
- Customer-focused mindset
Experience & Qualification:
- Previous experience in data validation, quality checking, or operations support preferred
- Any graduate
Why Join Achilles:
- Opportunity to work with international customers and suppliers
- Structured processes with learning and growth opportunities
- Collaborative and supportive team environment
Pay: ₹300,000.00 - ₹450,000.00 per year
Application Question(s):
- Current CTC
- EXPECTED CTC
- Are you comfortable Any Shift - Morning , Afternoon & Night
Work Location: In person